Shipping Information

What shipping method do you use?

We exclusively provide door-to-door deliveries within South Africa.

Do you offer free shipping?

We don't offer free shipping – a shipping fee is applied to all product purchases.

How much is the shipping fee?

We cannot provide a shipping fee prior to the purchase being made. The shipping cost is calculated during checkout, taking into account the quantity of items, their weight, and the distance they need to travel.

Which areas do you deliver to?

Our delivery services are offered within South Africa only.

When will I receive my order?

Our delivery window for Hyperli International generally covers 12 to 14 working days (excluding weekends and public holidays).

Please note that minor delays may occur due to supplier stock delays, custom delays and courier delays.

Ordered more than one item?

Your items may be shipped from different suppliers, resulting in them arriving separately. That means you'll get tracking for each of them. 

How can I track my order? 

We’ll send you an email once your order is dispatched - you can then keep tracking your order using the link in the dispatch email sent.

Can I cancel/change my product order?

Once your order is paid for, it is promptly processed and cannot be cancelled. Additionally, please note that modifying the contents of your order by adding or removing items is not possible.

Can I collect my Order?

Regrettably, there is no option for collection.