The first impression is the last. If you are working as a receptionist, you are the first impression of your organisation. A single mistake in your communication can harm your company’s reputation as well as your career. The professional telephone receptionist course will teach you the essential methods, strategies and fundamentals of effective verbal communication.
You will learn time management skills and various telephone etiquettes that will make you confident and an expert communicator. Enrol in this course today, and fast track your career as a telephone receptionist.
What you Get
- 1 x Hyperli code to redeem for the Professional Telephone Receptionist Course
How to Redeem
- Look over the fine print for information on how you can redeem your voucher
Course Content
- Module One: Core Skills Required
- Module Two: Self-Management (I)
- Module Three: Self-Management (II)
- Module Four: Time Management (I)
- Module Five: Time Management (II)
- Module Six: Organizing and Planning (I)
- Module Seven: Organizing and Planning (II)
- Module Eight: Communication (I)
- Module Nine: Communication (II)
- Module Ten: Additional Challenges
For the Full Course Content, click HERE
Key Topics to Be Covered
- Core skills required for a telephone receptionist
- Successful communication strategies
- Key methods of essential time management
- Self-management techniques
- How to tackle additional challenges
- Key techniques for organising and planning
Learning Outcomes
- Know how to implement professional behaviour in the office
- Understand the key strategies of self-management
- Gain effective time management skills
- Understand how to resolve challenges that teleworkers face
- Learn how to organise and plan the reception area
- Identify various forms of communication and their proper use
Skills You Will Gain
- Excellent self-management skills
- Understanding of a different method of organising and planning
- Develop excellent time management skills
- Ability to resolve challenges in telework
- Understanding of different communication methods
The voucher is valid until 31 December 2024
To redeem your Hyperli voucher, visit https://hfonline.org/redeem-voucher/
Enter your voucher code and complete the registration process to gain access to your course
Questions? visit https://hfonline.org/ to contact us
No refunds apply once your Hyperli voucher has been purchased